liki55 Privacy Policy

1 Introduction and Scope

liki55 is a trusted online gaming and sports betting platform in Bangladesh. By accessing our website liki55.cam or using its services, you are considered to have accepted this Privacy Policy ("Policy"). This Policy describes how we collect, process, store, and keep secure the personal information of our users.

This Policy applies to all liki55 services — including website browsing, account registration, financial transactions, playing games, and contacting customer support. The protection of your information is of the highest importance to us, and this Policy has been prepared so that you can know with full transparency where and how your information is used.

If you disagree with any part of this Policy, you are requested not to use our platform. For any questions or concerns, you may contact our support team.

2 Types of Information Collected

liki55 collects the following types of information:

2.1 Personal Identity Information

• Full name
• Date of birth (for age verification)
• Email address
• National ID or passport number (for KYC verification)
• Address and postal code

2.2 Financial Information

• bKash, Nagad, or Rocket mobile number (for payments)
• Deposit and withdrawal history
• Transaction amounts and times
• Wallet balance and bonus information

2.3 Technical Information

• IP address and device type
• Browser type and version
• Operating system information
• Website browsing activity and session data
• Cookies and local storage data

2.4 Gaming Activity Information

• Bet amounts and outcomes
• Preferred games and categories
• Play duration and history
• Bonus usage records

3 How Information Is Collected

liki55 collects information in the following ways:

3.1 Information Provided Directly

When you register an account on our platform, submit a deposit or withdrawal request, contact customer support, or complete the identity verification (KYC) process, you provide information to us directly. This information is received with your consent.

3.2 Automatically Collected Information

While you use our website, certain information is collected automatically through technical means — such as cookies, web beacons, and log files. This information includes your device type, IP address, and usage patterns.

3.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may in some cases receive limited information from trusted third-party verification service providers.

4 Purpose of Using Information

liki55 uses the collected information for the following legitimate purposes:

4.1 Account Management

Information is required to create, verify, and maintain your account. This information is essential for account access, password changes, and security protection.

4.2 Processing Financial Transactions

Relevant financial information is used to properly manage deposits and withdrawals via bKash, Nagad, or Rocket. Ensuring the security of every transaction is our primary responsibility.

4.3 Customer Support

Our 24/7 live chat support team uses your account information to resolve your questions and issues, enabling fast and effective assistance.

4.4 Responsible Gaming

Information is analyzed to monitor playing patterns, identify problematic gaming behavior, and provide support where needed. Ensuring responsible gaming is very important to us.

4.5 Fraud Prevention and Security

Information is used to detect and prevent unauthorized account access, money laundering, and other illegal activities.

4.6 Service Improvement

Anonymized data is analyzed to improve our platform, add new features, and enhance the user experience.

4.7 Legal Compliance

This information is used to retain data required under applicable laws and regulations and to provide information in response to requests from relevant authorities.

5 Sharing Information with Third Parties

liki55 does not sell users' personal information. However, limited information may be shared with third parties in the following circumstances:

5.1 Payment Providers

Information necessary to complete financial transactions is shared with authorized payment processors, including bKash, Nagad, and Rocket. These service providers manage information in accordance with their own privacy policies.

5.2 Technology and Gaming Service Providers

Third-party service providers required to operate the platform — such as game developers, hosting services, and analytics tools — may access limited and relevant information. These organizations are bound by confidentiality agreements with us.

5.3 Legal Requirements

If disclosure of information is required by a court order, government directive, or other legal obligation, liki55 will fulfill that responsibility. Only the minimum necessary information will be provided in such cases.

5.4 Business Transfers

User information may be transferred in the event of a business merger or acquisition. Should this occur, we will notify users in advance.

6 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the liki55 website. Cookies are small data files stored in your browser that help the platform recognize you on subsequent visits.

6.1 Essential Cookies

These cookies are essential for the core functions of the website — such as maintaining login sessions, security verification, and processing transactions. The site cannot function properly without them.

6.2 Functional Cookies

These cookies are used to remember your preferred language, layout, and other personalization settings.

6.3 Analytics Cookies

Analytics cookies are used to understand how the site is used and to help improve the quality of the service. This data is processed in anonymized form.

6.4 Cookie Controls

You can disable non-essential cookies by changing your browser settings. Please note, however, that disabling some cookies may limit the functionality of the website.

7 Data Security Measures

liki55 has adopted industry-standard technical and organizational measures to keep your information secure:

7.1 Encryption

Our website uses SSL/TLS encryption technology, which keeps all information exchanged between your browser and our servers secure. Encryption is also applied when storing sensitive information.

7.2 Access Controls

Only authorized liki55 staff may access your personal information for necessary operational purposes. All staff are bound by strict confidentiality agreements.

7.3 Regular Security Reviews

The security of our systems is regularly assessed and any potential vulnerabilities are identified and resolved promptly.

7.4 Response to Data Breaches

In the event of an unexpected data breach, we will notify affected users as quickly as possible and take the necessary steps to minimize damage.

Please note that complete security of information transmitted over the internet cannot be guaranteed. However, we make every effort to protect your information.

8 Data Retention Period

liki55 retains your information only for as long as necessary:

8.1 Active Accounts

All information necessary for service operation is retained for as long as your account remains active.

8.2 After Account Closure

Even after an account is closed, information necessary for legal obligations, fraud prevention, and dispute resolution may be retained for a specified period.

8.3 Financial Transaction Records

Retention of transaction records for a set period is mandatory in accordance with financial regulatory requirements.

8.4 Deletion of Information

Once the retention period has ended or where there is no legal obligation to retain it, personal information is securely deleted or anonymized.

9 User Rights

You have the following rights regarding your personal information:

9.1 Right to Know

You have the right to know what information we hold about you and how we are using it. This Policy presents that information in detail.

9.2 Right to Correction

If your account contains incorrect or incomplete information, you may request that it be corrected. Ensuring accurate information helps us maintain the quality of our service.

9.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations.

9.4 Right to Restrict Processing

You may request that the processing of your information be restricted for specific purposes.

9.5 Right to Lodge a Complaint

If you have any concerns about how your information is handled, you may contact our support team. We take all complaints seriously and give them due consideration.

To exercise your rights, contact our support team 24/7 via live chat or by email: [email protected]

10 Protection of Minors

liki55's services are intended only for persons aged 21 or above. We never knowingly collect information from minors.

An age verification process is carried out at the time of account registration. If we become aware that any individual is under 21, their account is immediately closed and any information collected is deleted.

If you believe a minor is using our platform, please notify us immediately.

11 Policy Changes

We reserve the right to update this privacy policy as needed. If any significant changes are made:

• A notice will be published on the website.
• The "Last Updated" date at the top of the policy will be changed.
• For important changes, registered users may be notified by email.

Continued use of liki55 after any changes will be considered your acceptance of the new policy. Therefore, it is recommended that you review this policy regularly.

12 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Live Chat: Use the live chat on our login page for 24/7 direct support.
• Email: [email protected]

Our privacy team will endeavour to process your request as quickly as possible. We respect your privacy and are committed to resolving any concerns.